If your questions remain unanswered, our customer service will be happy to help you! Send us a message and we will get back to you as soon as possible.
Unfortunately, bikes are lost from time to time due to vandalism. If you discover one of our bikes in a no-parking zone, ditch, bush or other unusual place, report it via our app under "Damage" or via this form: callabike.de/en/report-a-bike
This way we can collect the bikes, repair them and quickly make them available to our customers again.
Thank you for your help!